Our servers are hosted in several data centers, for redundancy. They are backed up several times a day, with 99% uptime.
State of the art firewall in combination with real time protection. Each domain in encrypted using SSL certification
The servers are backed up on the data center several times a day, and on top of that, we make backups from our own headquarters, as a failsafe.
Presales/sales, post-sales Full implementation support. A client success manager will be assigned to you – he/she will help you along the way even when you didn’t think you needed help. His/her task will be dispatch any resources you will need along the way, without you have to do the leg work.24/7 Tech Support / real time live chat on your client portal.
You will have a direct line to your success manager; on top of that, phone and ticket system are available
Monday to Friday, 8AM to 8PM EST.
Live chat 24/7
30 min response time guaranteed